Frequently Asked Questions
General Questions
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File Viewer Plus is a universal file viewer and converter that supports over 400 different types of files, including documents, spreadsheets, images, audio and video, and many more. With one program, you can view and convert hundreds of file types without installing any other software.
File Viewer Plus also comes with advanced editing and conversion features. It includes a professional-quality word processor, a spreadsheet editor, and an image editor. You can convert individual files or thousands of files at once using the built-in batch converter.
The application is also an advanced file utility. It includes a file information panel that displays file metadata for every file you open. The file inspector allows you to see the raw contents of any file text or hexadecimal format. In the rare case File Viewer Plus does not support a certain file format, the intelligent file identification algorithm provides as much information as possible about the file.
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File Viewer Plus runs on the following versions of Microsoft Windows:
- Windows 11
- Windows 10 (64-bit)
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016 (64-bit)
Other system requirements:
- 405MB disk space
- 1GB RAM
- .NET Framework 4.6.2 or later
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File Viewer Plus fully supports over 400 file formats, but it cannot view every file. When you open an unsupported file type in File Viewer Plus, the application will attempt to identify the file format using an advanced file identification algorithm. Additionally, you can use the file inspector to view the internal contents of every file, including file metadata.
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Yes. File Viewer Plus supports all standard Microsoft Office file formats, including Word (.doc, .docx), Excel (.xls, .xlsx), and PowerPoint (.ppt, .pptx). Additionally, you can edit Word files using the built-in word processor and Excel files using the spreadsheet editor. You can save Office documents and export them to other formats.
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Yes. You can try File Viewer Plus before you buy it. The 14-day, fully-functional trial allows you to use the program with all of its features for two weeks. After the 14 days, the trial ends and you must purchase File Viewer Plus if you wish to continue using the program. You will not be charged after the trial expires.
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No. The 14-day trial is free and you do not have to cancel the trial if you do not wish to use File Viewer Plus anymore. The trial automatically expires after the 14 days and you will not be charged after it expires.
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Two computers. Residential users can install FVP on two computers per household, while business users can install the software on two computers per user (such as a desktop and laptop). Please refer to the End User License Agreement (EULA) for further details.
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English, German, French, Spanish, Italian, Japanese, Polish, and Czech.
File Viewer Plus supports 8 languages and automatically selects the language you have chosen for your operating system when you install the software. You can override default language selection in the program's settings by selecting File → Settings. Then choose your preferred language from the Language dropdown menu, and click OK.
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File Viewer Plus Enterprise simplifies the purchase and management of licenses for large organizations. It offers the same functionality of the standard version, plus the benefits of volume discounts, site-wide licensing, and friendly deployment options.
Installation and Activation
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File Viewer Plus includes a simple installer that guides you through the installation process, from start to finish. View the complete install instructions here.
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The speed of the installation is dependent on your PC's configuration. The final step optimizes File Viewer Plus for your machine. This one-time process improves application load time and performance, but may take a few minutes to complete.
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In order to activate File Viewer Plus, you must first purchase a license. For instructions on how to activate File Viewer Plus after purchase, click here.
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If you lost your activation key, please check the purchase email sent to you after you bought File Viewer Plus. If you cannot find the email, please contact us with the name and email address you used to purchase the software, and we will retrieve your activation key.
Note: Activation keys are tied to a specific version of File Viewer Plus. For example, File Viewer Plus 5 activation keys only work with File Viewer Plus 5, not with File Viewer Plus 4.
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To move your File Viewer Plus license to a new computer:
- Deactivate your license on your current computer.
- Download and install File Viewer Plus on the new computer.
- Activate your license on your new computer using your activation key.
You can activate up to two different installations of File Viewer Plus at the same time. If you are unable to access an installation of File Viewer Plus to deactivate it, please contact us and supply your activation key so we can remotely reset it. After the key is reset, you will be able to activate two more installations of File Viewer Plus.
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If you have reached your activation key limit, you must first deactivate one of your File Viewer Plus installations to free up one of your two allowable activations. If you are unable to deactivate any installations, please contact us and supply your key so that we can remotely reset it.
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Yes. You can run both versions on your computer at the same time.
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You can easily uninstall File Viewer Plus by opening the Windows 10 or Windows 11 "Apps & Features" Control Panel, selecting File Viewer Plus, and clicking "Uninstall". View the complete uninstall instructions here.
Purchasing
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No. File Viewer Plus 5 software licenses are available as either a one-time purchase or a subscription. If you choose one-time purchase for version 5, all 5.x updates are included. If you purchase the annual subscription, you have access to all future software releases including major version updates.
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Yes. You can purchase several licenses at once, and volume discounts are available. Simply change the quantity in the shopping cart to see the discounted price. If you are purchasing on behalf of a large organization, File Viewer Plus Enterprise provides several benefits, including a site-wide license.
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Yes. File Viewer Plus is available on the Microsoft Store for Windows 10 and Windows 11 users. You can download a free 14-day trial and purchase a license with an in-app purchase or "add-on." The licensed version purchased on the Microsoft Store has the same features as the version of File Viewer Plus offered on this site.
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We want you to be satisfied with your purchase. If you are not happy with the software and you purchased it through our website, you can request a refund within 30 days of the purchase date.
If you purchased the subscription add-on from the Microsoft Store, please see the Microsoft Store refunds page for information.
If you are a File Viewer Plus Enterprise user, please refer to the Enterprise End User License Agreement.