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Frequently Asked Questions (FAQ)

Updated March 8, 2017

1. What is File Viewer Plus?

File Viewer Plus is a universal file viewer for Windows. It is a single program that can open a wide variety of file formats, including documents, media files, compressed archives, and many others. File Viewer Plus' advanced file recognition capabilities allow you to open over 300 different file types.

The "Plus" in File Viewer Plus indicates it's more than just a file viewer. It is also a file editor and file converter. With File Viewer Plus, you can edit documents and save your changes. Convert files to hundreds of different formats and even batch convert thousands of files at one time.

2. Can File Viewer Plus really open any file?

Yes, you can drag and drop any file onto File Viewer Plus. But please understand that while FVP can natively view over 300 file formats, it cannot display the native view of every file. This is because many software companies create proprietary file formats that can only be viewed with their software. If File Viewer Plus does not recognize a certain file, you can still use the Text and Hexadecimal views to see the internal contents of the file. The program also displays helpful information from the FileInfo.com database for over 10,000 file types.

3. Is there a trial available for File Viewer Plus?

Yes! A free trial is available here:


4. Does File Viewer Plus support my version of Windows?

Nearly all Windows users can use File Viewer Plus. The software supports the following platforms:

5. What languages does File Viewer Plus support?

File Viewer Plus has been localized for nine different languages. It will automatically select the language you have chosen for your operating system when you install the software. You can override this selection in the program's preferences. The supported languages include:

English, German, French, Spanish, Italian, Polish, Czech, Chinese Simplified, and Chinese Traditional.

6. Do I need to purchase a monthly or annual subscription?

No. The File Viewer Plus 2 software license is a one-time purchase and includes free updates for all 2.x versions. No subscription is required.

7. On how many computers can I install the software?

Two computers. Residential users can install FVP on two computers per household, while business users can install the software on two computers per user (such as a desktop and laptop).

8. Do you offer a satisfaction guarantee?

Yes. We want you to be satisfied with your purchase. If you are not happy with the software, you can request a refund within 30 days of the purchase date.

9. How do I install File Viewer Plus?

To install the program, simply download the installer from this website, double-click the setup file, and follow the on-screen instructions.

10. How do I uninstall File Viewer Plus?

To uninstall File Viewer Plus, open the Windows Control Panel, choose Programs → Uninstall a Program, select File Viewer Plus from the list, and click the Uninstall button.

11. What file export options are supported?

File Viewer Plus can export documents and media files to several different formats. View the file types table to view the different ways you can convert files.

12. What is File Identifier?

File Identifier is an optional utility that helps you recognize unknown file types in Windows. If you have installed the utility and would like to remove it, you can easily uninstall it from the Windows Control Panel.

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